Refund Policy

Free trial

Every new account starts with a 14-day free trial. No payment method is required during this period, and no charge is made until the trial ends and you choose to continue with a paid plan.

Refund window

Once your first payment is processed, you have 14 days from that payment date to request a full refund if you are not satisfied with the service. This window applies to the first payment of a new paid subscription only.

• Refund requests must be submitted through your account, from the Profile page.
• The refund window closes automatically 14 days after the payment date and cannot be reopened.
• Requests submitted after this window has closed will not be processed.

Renewals and recurring charges

Subscription renewals (monthly charges after the first payment) are not covered by this refund window. If you no longer wish to be billed, you can cancel your subscription at any time from your Profile page. Cancellation takes effect at the end of the current billing period, and access continues until that date.

Plan changes

Upgrading to a higher-tier plan is billed immediately for the price difference, prorated for the remainder of the current billing period.

Downgrading to a lower-tier plan does not generate a refund for the difference already paid. The change takes effect at the start of your next billing cycle, and you keep access to your current plan until then.

How refunds are processed

Approved refunds are returned to the original payment method used for the transaction. Processing times depend on your card issuer or payment provider and are typically completed within 5 to 10 business days after approval.

Contact

For questions about this policy or an existing refund request, reach out to peekposting@gmail.com.